Yes, The Upper Deck Bar & Grill is exclusively for guests aged 18 and over. This policy helps us create a sophisticated and relaxed dining atmosphere.

No, you do not need to be a casino member to dine with us. Simply ensure you are over 18 and not self-excluded or barred from the casino. Head to reception upon arrival, and they will direct you to our restaurant.

We operate a Challenge 25 policy. If you appear under 25, you will need to show a valid photo ID. Accepted forms of ID include a passport, full UK driving license, or PASS ID card.

Yes, we offer reservations for large groups and exclusive events. For exclusive dining experiences, please contact us to discuss your requirements and ensure we can accommodate your party.

We strive to accommodate dietary requirements and allergies. Please inform us in advance via your booking notes or by calling us directly, so we can make the necessary arrangements. Certain preferences may not always be feasible, but we will do our best to assist.

You can provide seating preferences in your booking notes. While we will do our best to accommodate your request, please note that availability cannot be guaranteed.

Absolutely! If you’re celebrating a special event, let us know when making your reservation, and we will do our best to make your occasion extra memorable with personalized touches.

We offer a 15-minute grace period for late arrivals. Please contact us at 01253 341 222 if you expect to arrive later than your scheduled time to ensure we can hold your table.

Gift vouchers are available for purchase online or directly at our restaurant. Visit our website or contact us at [Contact Information] for more details.

Yes, you can pair a Cocktail Masterclass with a 2 or 3-course meal for a complete dining and cocktail experience. Please let us know if you’re interested in this option when booking your masterclass.